Florida A&M University’s football team took on Fort Valley State University at their first home game of the season at Bragg Memorial Stadium on Saturday.
FAMU scored a victory at the game, but another topic of discussion was a problem some students ran into when trying to access their student tickets.
Some students got into the game with no problem, while others ran into an issue. Jade Franklin, a junior at FAMU had no issue getting into the game.
“Me and everyone I knew and came with got in the game just fine,” Franklin said.
However, some were not as fortunate. Kia Cannon, a senior at FAMU, was one of the students who was initially unable to access their student ticket.
“It kept saying access denied,” Cannon explained. “It was because it was logging me in my regular Ticketmaster account.”
If a student’s electronic device is already logged into their personal Ticketmaster account, then they will not be able to successfully access their student ticket.
Prior to the game, the university sent out an email via FAMU INFO that communicated how students could access their student tickets. The email featured a flyer titled “Mobile Ticket Guide.”
The first step is to visit https://am.ticketmaster.com/famu/. The next step is to log in to the site with your FAMU account.
From there students can go to the tickets tab, select the game they want to manage, and save their mobile tickets. The tickets can be saved to Apple Wallet for iPhone users and Google Pay for Android users.
The flyer was released to students via email just hours before the game started on Saturday. It is time stamped in students’ FAMU email accounts at 1:35 p.m. This may not have been enough time for students to get that information.
Cannon also remarked that the line was long to get in with the student tickets. With the steps to purchase tickets available, however, students might see a smoother line at the next home game.